The Data Doctor is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and covers the information we may collect when you:

  • use our website (www.thedatadoctor.com)
  • complete a ‘Contact’ form

DEFINITION OF PERSONAL DATA

‘Persona lData’ refers to any data which relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our website or through correspondence and discussion.

By providing your personal data, you agree that we can use your personal data in accordance with this policy. We collect, use and retain Personal Data about you only to the extent that is reasonably required in order for us to conduct our business effectively.

Please take your time to read it and ensure that you understand this policy in its entirety.

HOW DO YOU GET MY CONSENT?

When you provide us with personal information, we assume that you understand that your data must be collected to process your request, thereby you are giving consent. We will use your data for processing purposes only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent via a form checkbox.

HOW DO WE COLLECT INFORMATION FROM YOU?

We collect information from you  when you make an enquiry through the contact form onour site, and when you share this with us through correspondence and discussion.

Information gathered from the above is strictly confidential to us and will not be shared with third parties.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

You will be asked to submit personal information about yourself when you fill in our contact form and when you engage our services. We will collect this information so we can fulfil your request as required.
We typically collect all or some of the following information:

  • title
  • name
  • e-mail address
  • business name and address
        telephone number
  • marketing preferences (whether you opt-in or     opt-out)

WHEN YOU ACCESS OUR WEBSITE, THE DATA DOCTORCOLLECTS:

a very small amount of data, which is automatically collected by our web server to access log records. Access log records collect and store information based on IP addresses and access request date/time.

HOW IS YOUR INFORMATION USED?

Our use of your personal data will always have a lawful basis, either because you have consented to our use of your personal data (e.g. by engaging our services or subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Process enquiries
  • Maintain accurate records
  • Send you service emails (order     confirmation/receipts)
  • Improve our service offering

WHO HAS ACCESS TO YOUR INFORMATION?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. We do not host any third party website content such as imagery hosted on CDNs or embedded social or video content which could use their own cookies to gather data about you.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

HOW AND WHERE DO WE STORE DATA?

We only keep your personal data for as long as we need to in order to use it as described in this Privacy Policy, and/or for as long as we have your permission to keep it.

Emails

When you send an email to the email address displayed on our website, we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

YOUR CHOICES

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at amanda@thedatadoctor.com.

You have a right to request a copy of the personal information that we hold about you and have any inaccuracies corrected. Any such requests should be made to this email address: amanda@thedatadoctor.com.

You have the right to withdraw your consent to us using your personal data at anytime, and to request that we delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for 36 months following completion of our services to you.

CHANGES TO THIS STATEMENT

We will occasionally update this Privacy Policy to reflect company and client feedback. We encourage you to periodically review this statement to be informed of how we are protecting your information. This policy was last updated in August2020.

CONTACT INFORMATION

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us at amanda@thedatadoctor.com. We will do what we can to promptly determine and remedy the problem.